In this video (6 min 54 sec) Ugne Lipeikaite, EIFL Public Library Innovation Programme (EIFL-PLIP) Impact Manager, explores the three key roles of an effective library trainer — Instructor, Facilitator, and Coach — and how each contributes to successful training. Through explanations of the main functions of each role, and use of real-life examples from EIFL’s capacity-building programme for public library managers and ICT coordinators in Ghana, the video illustrates how:

• An Instructor shares knowledge, explains topics clearly, and keeps sessions structured;
• A Facilitator encourages participation, guides group activities, and helps learners learn from one another;
• A Coach provides personalized feedback, supports individual progress, and inspires reflection and goal-setting.

Together, these roles help trainers create engaging, supportive, and empowering learning experiences in public libraries.

More EIFL-PLIP Small Bites on organizing library training programmes:

• Effective use of icebreakers & energizers (8 minutes)
• Managing Workshop Expectations (5 minutes)
• Promoting Your Library's Training Programmes on Social Media (7 minutes)
• How to Evaluate Your Library’s Training Programme (5 minutes)

Visit our YouTube channel to explore more EIFL-PLIP Small Bites videos on organizing library training programmes and library project development.

The EIFL-PLIP Small Bites are based on EIFL-PLIP’s experience of building the capacity of public librarians and supporting the development of technology-based public library services in lower income countries. 

Enjoy the Small Bites video series! Let us know if you found the format and content useful, or if you have any feedback – plip@eifl.net