ABOUT THE RESOURCE
More and more libraries are using digital technology to provide new and different kinds of services, like training people to look for jobs online, or facilitating access to e-government services. In ‘Outcomes of library programmes and services’ (6 min 45 sec), EIFL Public Library Innovation Programme (EIFL-PLIP) Impact Manager Ugne Lipeikaite provides pointers for how to measure outcomes - that is, the benefits that library users receive from a specific service or programme.
EIFL-PLIP’s Small Bites: ‘Outcomes of library programmes and services’ is one of a series of short videos for public librarians and public library trainers produced by EIFL-PLIP.
More EIFL-PLIP Small Bites -
- ‘Managing Workshop Expectations’ (5 minutes)
- ‘How to evaluate your library’s training programme’ (5 minutes)
- 'Community needs assessment' (6 minutes)
Enjoy the ‘Small Bites’. Let us know if you found the format and content useful, or have any other feedback – email@example.com